Data Retention Policy

Effective Date: 01 January 2024

Welcome to www.fixeditsc.com.au. At FixedIT, we are committed to protecting the privacy and security of our customers’ data. This Data Retention Policy explains our approach to retaining personal data that we have collected.

1. Introduction

This policy sets out the obligations of FixEditSC regarding data retention and the retention of personal data collected, held, and processed by us, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Purpose of this Policy

We are committed to ensuring that the personal data we hold is retained for no longer than necessary for the purposes for which it was collected. This policy sets the guidelines for how long FixEditSC retains personal data and the process for disposing of it once the need to retain it has expired.

3. Types of Data Collected

We collect various types of personal data, including but not limited to:

• Identity Data (e.g., name, username)
• Contact Data (e.g., email address, telephone number)
• Transaction Data (e.g., details of products and services purchased)
• Technical Data (e.g., IP address, login data, browser type)

4. Data Retention Periods

• Customer Data: We retain personal data of our customers for as long as necessary to provide the requested services. Following the termination or expiry of a service, we will retain the data for a period of [Insert time period], after which the data will be deleted or anonymized.
• Inquiry Data: Personal data obtained from inquiries from non-customers will be retained for [Insert time period] following the resolution of the inquiry.
• Legal and Compliance Requirements: In some cases, we are legally required to retain certain types of data for a specific period. Where this is the case, the data will be retained in accordance with the applicable legal requirement.

5. Data Deletion and Anonymization

Upon expiry of the data retention periods, the personal data will either be securely deleted or anonymized, so it can no longer be associated with a specific individual.

6. Changes to the Data Retention Policy

We may update this policy from time to time, reflecting changes in our practices or for other operational, legal, or regulatory reasons.

7. Contact Information

For any questions about this Data Retention Policy, please contact us at:

• Email: contact@fixeditsc.com.au
• Address: Folia Close, West Nowra, NSW, 2541

End of Data Retention Policy